FREQUENTLY ASKED QUESTIONS

Does Alfresco Gas Flares have AGA approval?

Yes, Alfresco Gas Flares has AGA approval. Each flare is built, tested and commissioned by Geoff, a registered gas fitter with 30+ years of experience, following the strict guidelines enforced by the Australian Gas Association. Our AGA serial number - G6033.
Where is Alfresco Gas Flares based?

In tropical Port Douglas, Far North Queensland, Australia. Surrounded by luxurious resorts and beachfront properties showcasing our decorative gas flares, locals and visitors can appreciate the ambience that they provide any outdoor setting.
Do you freight Australia wide?

Yes, upon receipt of your order, goods are packed and weighed to obtain the best freight cost for you. One of our friendly staff will contact you to collect payment before the courier is booked. Once on board, you will receive tracking advise via your preferred email.
How do I know what to order?

Take a browse through our selection. Choose your preferred flare head, team it with a pole if required and select either lpg or natural gas. Also select if you would prefer to manually light your flare head, or use a piezo (click) button ignition. If you are in need of assistance with your order, please fill in the contact form with as much detail as possible and our friendly team will assist you. Alternatively, you can try giving Geoff a call on 0429875862. If he's busy, your call will divert to the office of Ward Plumbing & Gas.
Where are your materials sourced?

All parts and materials are sourced within Australia and construction takes place at Alfresco Gas Flares HQ in Port Douglas, QLD.
How long should I expect my order to take?

Most orders will be packed and shipped within 5-7 business days unless we are experiencing delays with parts, in which case we will notify you.